Archive for the 'Management' Category

07 OctLync 2013 Monitoring Reports Fail to Load with “Query execution failed for dataset” Error

I was deploying Lync Server 2013 Monitoring Reports last week in a 2x Standard Edition deployment (pool paired – my architecture of choice for organisations under 2000 users) with a single SQL 2012 backend server. I deployed the reports like normal, went to access the URL and got this:

report server 1

I was thinking “this doesn’t usually happen, I am perplexed. Monitoring reports are usually bulletproof!”.

The error read (for those that enter it into Google/Bing when this happens to them):

An error has occurred during report processing. (rsProcessingAborted)
Query execution failed for dataset ‘CDR_SyncTimeZone’. (rsErrorExecutingCommand)
The EXECUTE permission was denied on the object ‘RtcSyncTimeZoneInfo’, database ‘LcsCDR’, schema ‘dbo’. Read more…