02 FebLync for Mac Resources

I’ve put together one central place for Lync for Mac 2011 resources so you’ve got one-stop-shop for information on the client. Whether it’s a problem you’ve encountered, device compatibility or you just need to know what the client looks like, you’ll find it here. Start off with my post Lync for Mac 2011 – A First Look.

Voice Experience

The Enterprise Voice story on Lync for Mac 2011 is on par with the Windows client and enables your Mac users to enjoy the same great Lync experience as the rest of your organisation. As the Lync voice story develops on Mac, more scenarios are being discovered that are worth documenting, especially around devices.

14.0.5 update delivers visual voicemail, delegate and more

14.0.4 update that allows all Lync certified USB devices to work with Lync for Mac 2011

What devices have been certified for Mac?

Lync for Mac 2011 Devices TechNet Wiki (thanks to Tom Laciano for putting this together)

Technical References

There’s also a few really helpful articles on the Office for Mac 2011 website. Check these links out to dive a bit deeper into how the Mac client works.

Other known problems

  • Lync for Mac crashing? Check out this post from Mark Coughlan that might fix your problem.

I’ll keep this page updated with new information as it comes to hand. If you’ve got suggestions or questions, please make a comment below.

8 Responses to “Lync for Mac Resources”

  1. Reid says:

    You cannot vote on your own post
    0

    I have never been able to connect my Lync client for Mac when using Cisco AnnyConnect VPN Client. Today I ran Microsoft Software Update from the Lync Help menu and got the latest version. The Lync client now works perfectly over VPN.

    Here is the MS KB article: Microsoft Lync for Mac 2011 14.0.2 Update
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=29571

  2. Carol Jones says:

    Justin, Lync suddenly stopped working a few days ago on my Mac and iPad. It says “Can’t sign in due to internet connectivity…” etc. My company supports PCs and only recently barely anything at all for Mac, so I’m not getting good help there, but I use my Mac for everything and barely touch the PC. I have verified that i can sign in on my PC and that the Lync issue is only a Mac problem, and all my iPad/Mac buddies are having the same problem. My IT support did say that this is a Lync software issue globally, and that Microsoft is working on it, but I don’t even know how to get MS support. I can’t just wait around because I have a trip to the Netherlands 2moro and won’t be taking the PC, need Lync urgenty to communicate. Can you help at all? Thanks for any advice on this!!

    • Justin Morris says:

      Hi Carol,

      Apologies for not getting back to you sooner. Your Lync administrators will need to troubleshoot this for you if all other Mac users are affected.

  3. Brian says:

    I have installed the Lync client for Mac on my Macbook Pro retina. Everything works just fine except the video calling. The camera icon is grayed out and when I go to the Preferences, I don’t even see a video option. This works fine on my Windows machine at work but I can’t use video on my Mac. I have searched the web for answers but haven’t found anything. Would you happen to know what is causing the issue or how to resolve it? By the way I am on version 14.0.4.

    Thanks in advance.

  4. Paul Bruno says:

    I am testing Lync 2011 on Mountain Lion in an Office 365 deployment. The Lync feature comparison chart shows that Lync 2011 supports gallery view in multi-person video chats, but I see no way to enable it. Is it possible I’m missing something, or is this feature not really available for 2011? If you can help, and even if not – thanks

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